Member FAQs
How To Purchase Your Membership
Our welcome center is always happy to answer any questions that you may have about your membership! Feel free to email us at info@huntsvilleal.gov or call 256-536-2882 to speak with a representative.
You can purchase your membership in person at the Welcome Center, Online, by calling 256-536-2882, or by mailing your application to us. Visit our Membership page to find out more and to download a paper copy of our membership form.
Membership Questions
When Does My Membership Start?
You membership is active immediately upon receipt of payment. If you join or renew in person at you will receive all your benefits and a temporary membership card immediately. If you join or renew by mail, telephone or online, there is some processing time in order to send your membership packet to you. However, you can always call us and opt to pick up your membership in the Welcome Center or we can verify your membership via email.
How Long Does It Take My Membership To Be Mailed?
Most times during the year, about a week and a half. However, during high-business times like holidays, summer and Spring Break Week, it may take a little longer.
What Do I Do If I Lost My Membership Card?
If you are visiting and don’t have your card, you can present a valid Photo ID in the welcome center and we can look up your membership for confirmation.
How Often Can I Use My Membership? How Often Can I Visit?
You and those listed on your membership can visit Burritt on the Mountain as often as you like. However, we are closed:
- Mondays
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Year’s Day
What is the Reciprocal Membership Program?
Burritt on the Mountain is pleased to offer our members reciprocal membership privileges to hundreds of museums. We participate in the Southeastern Reciprocal Membership Program (SERM). Members of Burritt on the Mountain, who present a current membership card, are entitled to select privileges at participating museums. Some of the benefits include:
- Free admission during regular hours
- Gift shop and café discounts as offered to those museum members
- Discounts on purchases made on the premises for concert and lecture tickets, as those offered members of that museum
Please note: Some institutions restrict reciprocal benefits and benefits are subject to change. Please call the institution that you plan to visit prior to your arrival to verify reciprocal admission and other benefits.
View Southeastern Reciprocal Membership Program (SERM)
SERM privileges for Burritt on the Mountain do not extend to other institutional members within a 60 mile radius. Privileges include:
- Free admission to Burritt on the Mountain during regular hours to Mansion, Historic Park, Barnyard Animals and Hiking Trails
- 10% discount in Josie’s Gift Shop