Member FAQs

How To Purchase Your Membership

Our welcome center is always happy to answer any questions that you may have about your membership! Feel free to email us or call 256-536-2882 to speak with a representative.

You can purchase your membership in person at the Welcome Center, Online, by calling 256-536-2882, or by mailing your application to us. Visit our Membership page to find out more and to download a paper copy of our membership form.

Membership Questions

When Does My Membership Start?

You membership is active immediately upon receipt of payment. If you join or renew in person at you will receive all your benefits and a temporary membership card immediately. If you join or renew by mail, telephone or online, there is some processing time in order to send your membership packet to you.  However, you can always call us and opt to pick up your membership in the Welcome Center or we can verify your membership via email.

How Long Does It Take My Membership To Be Mailed?

Most times during the year, about a week and a half.  However, during high-business times like holidays, summer and Spring Break Week, it may take a little longer.

What Do I Do If I Lost My Membership Card?

If you are visiting and don’t have your card, you can present a valid Photo ID in the welcome center and we can look up your membership for confirmation.

How Often Can I Use My Membership? How Often Can I Visit?

You and those listed on your membership can visit Burritt on the Mountain as often as you like. However, we are closed:

  • Mondays
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day
  • New Year’s Day